• Determine legal decision-maker
    • Self: legal/competent adult or emancipated minor
    • Surrogate decision-maker: parent/guardian, specified proxy, default surrogate (eg, spouse, adult child)
  • Counsel decision-maker
    • Assess level of understanding, health literacy
    • Explain natural history of disease, pros & cons of treatment options
  • Continued refusal
    • For life-sustaining treatment:
      • Engage care team, social services
      • Consult facility ethics committee
      • Initiate legal action for court order
    • If immediate care is needed (eg, life- or limb-threatening condition):
      • Provider should administer care over surrogate refusal